Help / Patients & visits

Recalls, loyalty points and feedback

Bring patients back for check-ups, reward them and hear what they think.

1. 1

   Recall: on the patient file, set when they should come back (in a month, 3 or 6 months, or a year).

2. 2

   Patients → Patients due for follow-up: those whose recall is near and those who haven't visited for a while with nothing booked, with a WhatsApp reminder button.

3. 3

   Loyalty points (optional): turn them on in Clinic details and set how much spending earns one point. Points are added with every payment, and redeemed from the patient file.

4. 4

   Ask for feedback: tap Request feedback on the patient file and send the link on WhatsApp. The patient rates you from their phone without an account.