Help / Getting started
Two-factor verification (phone code)
How to enable it, and what to do if you change your phone.
Available to: Owner & manager
- 1
Install Google Authenticator or Microsoft Authenticator on your phone.
- 2
When you first sign in you'll see the two-factor verification page with a QR code. Scan it with the app (or enter the key manually).
- 3
Enter the 6-digit code shown in the app. The code changes every 30 seconds.
- 4
After that, every sign-in asks for the code after your password.
Tips
- If the code says «incorrect» and you're sure it's right, set your phone's time to automatic.
- If you're changing phones, move the app account to the new phone before wiping the old one (Google Authenticator has «Transfer accounts»). If it's lost, contact platform support.